Event Title

A Federal Ombudsman

Presenter Information

Roger C. Cramton

Location

Duke Law School

Start Date

21-1-1972 8:45 AM

End Date

21-1-1972 10:00 AM

Description

With the profusion of specialized agencies and services, there is need for an information, referral, and complaint service that can provide a citizen with a needed service or refer him without delay to an agency that can handle his problem effectively. Ideally, a local office in each community, easily accessible by mail, telephone or in person, should provide information concerning governmental and other services; refer citizens to appropriate agencies for help and action; assist citizens in formulating complaints against local, state or federal agencies; forward the complaint to an appropriate complaint-handling institution; and monitor the action taken on any referral or complaint.

Comments

This event was not recorded.

Related Paper

Roger C. Cramton, A Federal Ombudsman, 1972 Duke Law Journal 1-14 (1972)

Available at: http://scholarship.law.duke.edu/dlj/vol21/iss1/1

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Jan 21st, 8:45 AM Jan 21st, 10:00 AM

A Federal Ombudsman

Duke Law School

With the profusion of specialized agencies and services, there is need for an information, referral, and complaint service that can provide a citizen with a needed service or refer him without delay to an agency that can handle his problem effectively. Ideally, a local office in each community, easily accessible by mail, telephone or in person, should provide information concerning governmental and other services; refer citizens to appropriate agencies for help and action; assist citizens in formulating complaints against local, state or federal agencies; forward the complaint to an appropriate complaint-handling institution; and monitor the action taken on any referral or complaint.